Privacy Policy

1. Data controller

crylnox.com, LLC, EDRPOU 20157180, Business Center Horizon, 72 Velyka Vasylkivska Street, Office 5, Kyiv, 03150, Ukraine. Email contact@crylnox.com, phone +380 674 605 9206. Managing Director: Emma Meyer.

2. Legal basis

We process personal data under the Law of Ukraine “On Personal Data Protection” No. 3993-IX of 19 November 2024. Pre-contract information follows the Law of Ukraine “On Electronic Commerce” No. 675-VIII of 3 September 2015 and the Law of Ukraine “On Consumer Protection” No. 1023-XII of 12 May 1991.

3. What we collect

• Contact details you send us: name, email, phone, message text.
• Technical data: IP address, browser type, pages viewed, cookies.

4. Purposes

To reply to enquiries, prepare quotes and contracts, provide ordered services, meet accounting and legal duties, secure the website and, with your consent, measure traffic.

5. Cookies and trackers

Cookies that process personal data are used only with your informed consent, which you may withdraw at any time through your browser settings.

6. Sharing and retention

Data may be shared with hosting, CRM, email and analytics providers acting as processors, and with authorities where required by law. We keep data only as long as needed for these purposes or as the law requires.

7. Your rights

You may request access, correction, deletion, restriction or portability of your data, object to processing, and withdraw consent by writing to contact@crylnox.com.

8. Advertising and complaints

Claims about our services are truthful and substantiated under the Law of Ukraine “On Advertising” No. 270/96-VR of 3 July 1996. Complaints: contact@crylnox.com or +380 674 605 9206. Consumer disputes may also go to the State Consumer Protection Service of Ukraine or the courts.